This privacy notice was created on 1st August 2022

Our contact details

The Burngreave Messenger Ltd.
Abbeyfield Park House, Abbeyfield Park, Abbeyfield Park Road, Sheffield, S4 7AT.
Phone: 0114 242 0564

The Burngreave Messenger is Company Limited by Guarantee: 04642734

Registered Charity: 1130836

The type of personal information we collect

We currently collect and process some or all of the following information:

  • Your full name, email address, phone number, home address, place of work, group and organisation memberships, social media accounts/handles,
  • Employee data,
  • Website user stats
  • Customer financial and billing information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you.

You directly provide us with most of the data we collect. We collect and process data when you:

  • Register for an account on our website
  • Subscribe to any of our email lists
  • When you write to us, write a story or provide any other kind of content for publication
  • Join the Messenger as a volunteer, editorial member or Trustee
  • Book/place an order for any of our paid services.
  • Voluntarily complete a survey, either online or on paper (except where we conduct such surveys anonymously)
  • Provide feedback on any of our message boards or via email.
  • Via your browser’s cookies when you use or view our website.

Why we collect your data

The Burngreave Messenger collects your data so that we can:

  • Continue to keep you up to date and informed as requested
  • Get in touch with you about activities you may want to be involved with
  • Follow-up and conclude any financial arrangements for paid-for services
  • For billing purposes, when applicable, in relation to any paid services provided by us
  • Email you with announcements, deadlines, quotes/prices and any special offers.
  • Maintain an offline database of contacts for continued correspondence
  • Retain as contacts within online email services for contact purposes
  • Subscribe you to your chosen email lists
  • Contact you directly in correspondence about our activities and your involvement in those activities


We only keep personal data for the purposes of contacting you and for keeping you informed of our activities. We never share your data with a third party without first seeking your permission. We never sell your data or will ever seek to profit financially from the data you share with us.

We will always seek your permission before using or sharing your email address, social media accounts etc.

We do not share your personal data and information with a third party unless legally required to do so.

Lawful bases for collecting your data

Under the UK General Data Protection Regulation (UK GDPR), depending on the context, purpose, and use for which we are collecting your information, one or more of the lawful bases we rely on for processing this information are:

(a) Your consent. You have the right to remove your consent at any time. You can do this by contacting us. We need your consent to legally collect and process your personal data.

(b) We have a contractual obligation.

(f) We have a legitimate interest.

How we store your personal information

We securely store your data at the Burngreave Messenger office. Digital data is stored securely on a network server accessible from password-protected computers. Any hard copy data is stored in a filing cabinet.

We will keep your personal information for a period of three years. Once this period has expired, we will delete your data.

All files containing personal data are deleted or shredded within the agreed time frame. All staff and volunteers with access to personal information will sign a confidentiality agreement after reading confidentiality policy/procedures documents.

Your data is kept securely on a local network server. All computers with access to this server are password protected and files containing your data are further protected with passwords only staff can use. At times volunteers may granted access to the files to perform duties and will be asked to sign a confidentially agreement.

An off-site back up is kept of the server, which an appointed staff member transfers from the office to their home residence. This drive is password protected.

Your data protection rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following

Under data protection law, you have rights including:

  1. Your right of access – You have the right to ask us for copies of your personal information.
  2. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  3. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  4. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  5. Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  6. Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request.

Visiting and using our website

Our website uses cookies. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit

We use cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in if you have an account
  • Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Our Company uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

We use cookies to collect information about your visit to our website, your geographical location, the content you viewed, the links you followed, how you came to our website and information about your browser and device.

We DO NOT share any of this data with third parties for advertising purposes.

We may use the resulting statistical data for internal reports and in funding applications, but no personally identifying data is included.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

The Burngreave Messenger contains links to other websites. The Messenger is not responsible for the content of those websites and our privacy policy applies only to our website. If you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

The Burngreave Messenger keeps its privacy policy under regular review and places any updates on our website (and other ways?).

How to contact us

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

How to complain

Should you wish to report a complaint or if you feel that the Burngreave Messenger has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Our email:

Call us on: 0114 242 0564

Or write to us: Burngreave Messenger, Abbeyfield Park House, Abbeyfield Park, Abbeyfield Road, Sheffield, S4 7AT.

The Burngreave Messenger is Company Limited by Guarantee: 04642734

Registered Charity: 1130836

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: