Story by Carrie Hedderwick
Every GP practice must now have a Patient Participation Group (PPG) to voice how their primary care services are delivered. Groups work together to improve services and promote health and better quality of care. Patients need to know about the range of services offered and the increasing financial constraints under which the practice works. Doctors need regular patient feedback about what works and what could be improved.
The Pitsmoor PPG holds meetings every six to eight weeks with a GP and a management team representative present. The Care Quality Commission have recently carried out an inspection and their positive report on the practice’s performance will
shortly be available publicly.
Would you like to be part of the PPG? To find out more, please contact Karen on karen.zahman1@nhs.net.
